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Home / Shop Terms and Conditions

Shop Terms and Conditions

By placing an order for goods through JapanBall.com, You warrant that you are legally capable of entering into binding contracts.

Your Information

If you wish to place an order for goods available on JapanBall.com, you may be asked to supply certain information relevant to your order including, without limitation, your name, your email, your phone number, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any order; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your order.

Order Cancellation

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to:

      • Goods availability

      • Errors in the description or prices for Goods

      • Errors in Your Order

    We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

    Your Order Cancellation Rights

    Your right to cancel an order only applies to goods that are returned in the same condition as you received them. You should also include all of the products instructions, documents and wrappings. Goods that are damaged or not in the same condition as you received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased goods while they are in your possession.

    We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

    You will not have any right to cancel an order for the supply of any of the following goods:

        • The supply of goods made to your specifications or clearly personalized.

        • The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

        • The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

        • The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

        • The supply of digital content which is not supplied on a tangible medium if the performance has begun with your prior express consent and you have acknowledged your loss of cancellation right.

      Availability, Errors and Inaccuracies

      We are constantly updating our offerings of goods. The goods available on JapanBall.com may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information regarding our goods and in our advertising on other websites.

      We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

      Prices Policy

      The company reserves the right to revise its prices at any time prior to accepting an order.

      The prices quoted may be revised by the company subsequent to accepting an order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the company. In that event, you will have the right to cancel your order.

      Payments

      All goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, American Express cards or online payment methods (PayPal, for example).

      Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order.

      User Accounts

      When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the terms, which may result in immediate termination of your account on our service.

      You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password, whether your password is with our service or a third-party social media service.

      You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

      You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.